Get in touch
Spectrum Cleaning Solutions, Londesborough Road Business Park, Scarborough, North Yorkshire
Phone: 01723 373 509
Opening hours
Monday - Thursday: 8:30 -17:00
Friday: 8:30-16:00
Saturday - Sunday: Closed
Recent research indicates that British businesses face significant consequences when their washrooms are smelly and unclean, as negative reviews can cause a considerable drop in Tripadvisor ratings for hospitality establishments, averaging one full star.
Analyzing over 80,000 Tripadvisor reviews of 200 hospitality venues across the UK, the survey discovered that 92% of respondents have encountered unpleasant odors in public washrooms, with 78% expressing that this would discourage them from revisiting the same place. On the other hand, 76% revealed that a positive washroom experience would increase their likelihood of spending money at a business.
The primary factors leading people to avoid public washrooms were perceived uncleanliness and dirty toilets (68%), unpleasant smells (62%), the presence of human waste on the floor (52%), wet floors (47%), and a lack of soap (41%).
When asked to identify the types of businesses that generally offer the highest-quality public washroom facilities, hotel accommodations ranked the highest (47%), followed by banks and estate agents (9%). High street restaurants (30%), local pubs (23%), and bars (20%) were found to be lagging behind in this aspect.
The post The Costly Consequences of Unpleasant and Unhygienic Washrooms appeared first on Spectrum.
Opening Hours
Monday - Thursday: 8:30 -17:00
Friday: 8:30-16:00
Saturday - Sunday: Closed
Get in Touch
Spectrum Cleaning Solutions, Londesborough Road Business Park, Scarborough, North Yorkshire
Phone: 01723 373 509
Spectrum Cleaning Solutions Limited is a registered business in England & Wales under company number 04687668.
Registered company address: Units 9 & 10 Londesborough Road Business Park, Londesborough Road, Scarborough, North Yorkshire, England, YO12 5AF.